Privacy Policy

Tensor Garden LLC (“Tensor Garden,” “we,” “us,” or “our”) provides AI implementation, automation, consulting, CRM, portal, and related business services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tensorgarden.ai, interact with our demos or portals, request information, or communicate with us.

Depending on how you interact with us, we may collect:

• Contact information, such as name, business email, company, title, phone number, and scheduling details.
• Business information you choose to share, such as company website, industry, operational challenges, AI readiness answers, project details, and CRM or portal records.
• Communications, including email, form submissions, meeting notes, support messages, and text-message interactions.
• Technical and usage information, such as pages viewed, approximate device/browser details, referral source, and privacy-friendly analytics events. We do not use this site analytics system to collect personal data.
• Information needed to provide customer portals, signed documents, payments, project management, reports, and integrations when those services are enabled for a client.

We use information to:

• Respond to inquiries, schedule calls, prepare demos, and provide requested resources.
• Deliver consulting, automation, CRM, portal, reporting, support, and project services.
• Send service, scheduling, sales follow-up, customer-care, and operational communications.
• Improve our website, demos, documentation, and internal operations.
• Maintain security, prevent abuse, honor opt-outs, and comply with legal or contractual obligations.

If you provide a phone number and choose to receive text messages from Tensor Garden, we may use that number to send sales follow-up, meeting reminders, demo follow-up, customer-care messages, project updates, and related CRM cadence messages. Message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for help.

Consent to receive text messages is not a condition of purchase. We maintain suppression and opt-out records so we do not continue texting people who have opted out.

SMS data sharing notice: Tensor Garden does not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. All other data-sharing categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except service providers that help us deliver and manage messaging on our behalf.

We may share information only as needed for the purposes described above, including with:

• Service providers that support hosting, analytics, scheduling, communications, CRM, messaging, payments, document signing, security, and business operations.
• Professional advisors, such as legal, accounting, insurance, or security advisors.
• Authorities or other parties when required by law, legal process, security, fraud prevention, or protection of rights.
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

We do not sell personal information. We do not share SMS opt-in data or consent for third-party marketing.

Our public website uses privacy-friendly, cookieless analytics to understand aggregate site usage and improve the site. The analytics system stores a per-tab session identifier in browser session storage and honors local opt-out choices, Do Not Track, and Global Privacy Control signals where supported.

You can reopen the privacy choices notice from the footer of the site to change your analytics choice.

We keep information for as long as reasonably needed to provide services, operate our business, maintain records, resolve disputes, honor opt-outs, and comply with legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet or storage system is perfectly secure.

• You may request that we update, delete, or provide access to certain information, subject to legal and operational limits.
• You may unsubscribe from email marketing using unsubscribe links where provided.
• You may opt out of SMS/text messages by replying STOP.
• You may change analytics preferences through the footer privacy choices link.

Questions about this Privacy Policy or our privacy practices can be sent through our contact page. Tensor Garden LLC is based in Overland Park, Kansas.