Backup and continuity
Know what comes back, how fast, and who owns the recovery.
Backup is not a checkbox. We help define what needs protection, how recovery should work, and what has to happen when systems, vendors, custom apps or data pipelines fail.
Who calls us about this
The situations that usually bring people here.
- 01
You have backups but have not tested restores.
- 02
A critical app is custom-built and not covered by normal IT backup.
- 03
Cyber insurance asks for controls you cannot prove.
- 04
The business would not know who does what during an outage.
What changes
A clear continuity plan
Owners, restore order, access needs, vendor dependencies and communication steps, written down.
Recoverable systems and data
Restore testing documents what was tested, what failed and what needs remediation.
Better insurance and compliance evidence
A gap list for coverage, retention, monitoring and reporting that answers the questionnaire.
Less panic during outages
A runbook for leadership, operations, IT, software and vendor handoffs.
What it covers
- Backup inventory and gap review
- Recovery process documentation
- Cloud and hybrid backup planning
- Business continuity runbooks
- Restore testing coordination
Concrete deliverables
- Backup inventory for servers, SaaS platforms, cloud storage, custom applications, databases and operational files.
- Recovery map with owners, restore order, access needs, vendor dependencies and communication steps.
- Restore-test plan that documents what was tested, what failed and what needs remediation.
- Business continuity runbook for leadership, operations, IT, software and vendor handoffs.
- Gap list for backup coverage, retention, monitoring, reporting and cyber-insurance evidence.
Deliverables describe the kind of work, not results from a named customer.
How the work begins, and continues
Map the whole stack
Infrastructure, users, vendors, phones, websites, custom software, data, security and AI opportunities in one operating map.
Stabilize the risk first
The first plan separates urgent IT and security gaps from longer-term automation, so nothing is built on top of unstable systems.
Build the workflow layer
Once the foundation is clear, CRM, documents, support, reporting, intake and follow-up are connected into repeatable operating workflows.
Scope boundaries
- Inventory and risk ranking come before tools or retention policies are changed.
- A backup is not assumed useful until restore testing proves the right data and systems come back.
- Scope is agreed after storage, retention, restore objectives and custom application dependencies are understood.
How the work is controlled
Your priorities set the work. You approve additional charges before extra work starts.
Priorities are agreed with your leadership first, so a new request has something to be measured against. Nothing chargeable starts before your authorized decision-maker says so.
How we work, in fullWhen this path is the right fit
Compared with buying a backup tool
A tool stores data. A recovery plan defines what matters, how restore happens, who owns each step and how the business operates while systems come back.
Questions on this service
Do you implement backup tools or only plan them?
Both: define the plan and execute or coordinate the technical implementation across backup, cloud, server and software systems.
What about the custom app nobody backs up?
That is one of the most common gaps. Custom applications, integrations, reports and workflow data are included in the inventory precisely because device backup usually misses them.
Where do we start if we need more than one service?
Start with the assessment. We map the infrastructure, software, security, workflow and AI opportunities together, then sequence the work.
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Start with a free assessment
A conversation about priorities, a high-level review, and a clear next step. We will tell you whether this service is actually the starting point.