Do we need an MSP or a software developer?

The answer before the details

You need an MSP when the problem is support, access, devices, networks, backups, security and day-to-day administration. You need a software developer when the problem is custom workflow, integrations, internal tools, websites or maintained code. Many businesses need both, because software projects fail when the IT foundation is undocumented or unstable.

Use this FAQ to answer the first buyer question, then compare the related service pages and the assessment path before choosing a tool, vendor or automation workflow.

What does an MSP usually own?

Support, devices, accounts, networks, backups, vendor coordination, patching and security basics.

What does a software developer own?

Custom applications, integrations, internal tools, websites, databases, scripts and code maintenance.

Why do these roles overlap?

Software depends on access, hosting, identities, data, security and support. IT work also reveals workflows that may need software or automation.

How does Tensor Garden position this?

Outsourced development and managed IT stay in the same operating model, so the foundation and the workflow improvements can be sequenced together.

What to avoid

Common ways this answer gets misused.

• Treating the answer as a replacement for scoping the actual business system.
• Choosing a product before ownership, data exposure, escalation and human review are clear.
• Leaving the answer disconnected from the service page or assessment path that should follow it.