Buyer Guide · Updated 2026-06-26
Managed IT vs. In-House IT for SMBs
The right model depends on system complexity, response needs, business risk, software dependencies, and whether leadership needs strategy or only hands-on support.
What this means
The right model depends on system complexity, response needs, business risk, software dependencies, and whether leadership needs strategy or only hands-on support.
How Tensor Garden frames it
We look at the technology stack as one operating system: IT, security, software, field infrastructure, workflows, data, and AI. The right answer is usually a sequenced plan, not another disconnected vendor.
What to ask before buying
Ask who owns the environment, how evidence is documented, what work is included, how recurring problems are handled, and whether the provider can connect support work to software and automation improvements.